Last updated: February 2, 2026

MDK Japan (“MDK”, “we”, “our”, or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or use our website and services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Identification Information

• Full name
• Email address
• Phone number
• Address
• Company name (if applicable)

1.2 Transaction & Service Information

• Order details
• Billing and shipping information
• Payment-related information (processed securely via payment partners)

1.3 Technical & Usage Information

• IP address
• Browser type and version
• Device information
• Pages visited, time spent, and referral URLs
• Cookies and similar tracking technologies

1.4 Communication Information

• Emails, contact forms, inquiries, feedback, and customer support messages

2. How We Collect Your Information

We collect information when you:

• Register or place an order on our website
• Contact us via email, forms, or customer support
• Subscribe to newsletters or promotions
• Use or browse our website (via cookies and analytics tools)

3. Purpose of Using Your Information

We use your personal information to:

• Process orders, payments, shipping, and invoices
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Conduct internal analysis and market research
• Send service-related or marketing communications (where permitted)
• Comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

• Performance of a contract
• Your consent
• Legal obligations
• Legitimate business interests, without overriding your rights

5. Cookies & Tracking Technologies

We use cookies to:

• Ensure website functionality
• Remember user preferences
• Analyze website traffic
• Improve user experience

Types of Cookies We Use

• Strictly Necessary Cookies (always active)
• Functional Cookies (always active)
• Analytics Cookies
• Marketing Cookies

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

6. Third-Party Services

We may use trusted third-party tools such as:

• Google Analytics
• Google Search Console
• Microsoft Clarity
• Payment gateways
• Marketing and analytics platforms

These providers process data under their own privacy policies and applicable laws.

7. Sharing of Personal Information

We do not sell your personal data.

We may share information only:

• With service providers for business operations
• With payment partners for transaction processing
• When required by law or legal authorities
• To protect MDK Japan’s legal rights and security

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss or misuse, and alteration or disclosure. However, no internet transmission is 100% secure.

9. Data Retention

We retain personal data only as long as necessary for business purposes and legal and regulatory compliance.

10. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

11. International Data Transfers

Your data may be processed outside your country. We ensure appropriate safeguards are in place in accordance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us: